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Outlook .dll file  This thread currently has 519 views. Print
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jdmrsx05
December 26, 2006, 9:57am Report to Moderator
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When I start MS Outlook (Office 2003 Pro) I receive an error about not being able to install jmpscmdext32.ecf.  After clicking OK, i get a repeat message which states jmpscmdext32.dll could not be installed or loaded.  After going through Help >> Detect and Repair.  I still get the errors.  Can you help?
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nmcitechnician
November 27, 2007, 7:17am Report to Moderator
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did you ever find a fix to this issue? I'm having the same issue. even after reinstalling outlook i get the error.
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Monkee
March 30, 2011, 7:38am Report to Moderator
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I was having this issue on multiple clients on our network.

the above posted fix would work temporarily while that user had the login session active but after log off and back on it reverted back.

My issue was on a computer running office/outlook 2003

Long story short here is a fix for others who might experience this.

Open Outlook
Navigate to the Add-ins
Tools -> Options -> Other -> Advanced Options -> Add-in Manager

Here you will see the installed addins. The above listed fix has you unselect the CMP Extension for it, but if that isnt a longterm fix for you, as it wasnt for me, do the following

Click "Install"

This opens up the "Install Extension" window, click the "up directory" button. This will show you where your outlook is referencing its <HomeDir> that you see in the .ecf files
for me it was referenced to OFFICE11 though my jmpscmdext32.dll file was located in OFFICE10.

search for where you jmpscmdext32.dll file is located, I bet it is not located in same location.
copy the jmpscmdext32.dll file, from its current location, to that directory you found from the "Install Extension" part listed above.  
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